Arabic Q: What materials are used for all products in the store?
A: All our jewelry is carefully crafted using gold-plated copper, natural agate gemstones, and 1:1 replicated cubic zirconia.
Q: Do the products come with accessories?
A: Yes, each product comes with its original box and shopping bag.
Q: How long does it take to ship the product?
A: Regular products ship within 5–10 business days; customized items ship within 20 business days.
Q: How many days does delivery take?
A: Shipping typically takes 7–10 days.
Q: Can I return or exchange the product if it doesn’t fit? Who should I contact?
A: Yes, we offer hassle-free returns and exchanges within 60 days. Please contact our customer service via WhatsApp.